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Terms and Conditions

Welcome to Australian Rewards Club (referred to as “ARC”, “we”, “us”, or “our”). By accessing or using our website, services, or purchasing a membership, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

1. Company Information

Last Updated: 23/10/2025

2. Eligibility

To become a member of ARC, you must:

  • Be at least 18 years old
  • Be a legal resident of Australia
  • Agree to comply with these Terms and all applicable laws and regulations

Exclusions:

This offer is available to residents of all Australian states and territories excluding the Australian Capital Territory (ACT) and South Australia (SA), due to applicable permit restrictions. It is the sole responsibility of the customer to consult their respective state or territory'xs eligibility requirements prior to making a purchase. By proceeding with a purchase, the customer acknowledges that they have read, understood, and accepted these terms, and confirms their eligibility to participate.

3. Membership Types

ARC offers three types of packages:

a. Major Giveaway One-Time Packages:

  • Single purchase providing entries into the monthly Major Giveaway Competition only
  • Access to member discounts for specified period
  • Entries credited immediately upon payment
  • Valid for current Major Giveaway period only
  • Do not provide entries into Mini Draws

b. Mini Draw One-Time Packages:

  • Single purchase providing entries into specific Mini Draw Competitions only
  • Access to member discounts for specified period
  • Entries credited immediately upon payment
  • Valid for the specific Mini Draw designated at purchase only
  • Do not provide entries into Major Giveaways
  • Clearly labeled as “Mini Draw” at time of purchase on website and in confirmation email

c. Member Packages (Monthly Subscription):

  • Recurring monthly billing (Silver, Gold, Platinum tiers)
  • Provide member entries into both monthly Major Giveaway Competitions and Mini Draw Competitions
  • Ongoing access to member discounts and benefits
  • “Per giveaway” means per calendar month

Package Details: Entry numbers, pricing, and benefits for each package type are displayed on the website at time of purchase and confirmed via email.

Important: Major Giveaway One-Time Packages and Mini Draw One-Time Packages are competition-specific. One-Time Package entries do not transfer between competition types. Member Package entries apply to both Major Giveaway and Mini Draw competitions. Purchase confirmations clearly specify which competition type applies.

4. Membership Fees and Billing

  • Membership fees are outlined on our website and are non-refundable once purchased
  • One-Time Packages are charged once for the chosen duration
  • Member Packages are billed on a recurring basis according to the chosen tier
  • You are responsible for maintaining accurate and up-to-date payment information
  • ARC reserves the right to change membership fees or plans at any time, with reasonable notice provided to members

Billing Exception: If your billing cycle falls on the 18th, 19th, or 20th of any given month, you will be charged on the 17th instead. This is to give you sufficient time to sort out your payment and ensure eligibility for the upcoming monthly free giveaway.

5. Competition Entries

5.1 Entry Allocation:

  • Major Giveaway One-Time Packages: Entries for current Major Giveaway only
  • Mini Draw One-Time Packages: Entries for designated Mini Draw only
  • Member Packages: Monthly member entries apply to both Major Giveaway and Mini Draw competitions
  • Additional entries may be offered via promotions, referrals, or free entry methods

5.2 Entry Limits:

Entry limits specified in each competition's terms and conditions.

5.3 Entry Validity:

  • Member Package entries are carried forward from month to month as long as the subscription remains active
  • One-Time Package entries (both Major Giveaway and Mini Draw) do not carry forward and are valid only for the specific competition designated at time of purchase
  • Upon membership cancellation or suspension, entries already credited remain valid for the current draw only
  • Suspended memberships may be eligible for entry restoration upon reactivation in accordance with Section 5.10

5.4 Repeat Winner Restriction:

  • First Prize Winners cannot win another ARC giveaway for 10 months from date of win
  • May still enter but entries ineligible for prize selection during exclusion period

5.5 Employee Exclusion:

ARC employees and immediate family (spouse, de facto partner, child, sibling) ineligible.

5.6 Entry Adjustments:

  • ARC may adjust entries to correct errors or as compensation
  • Where feasible, errors rectified rather than entries cancelled

5.7 Competition Disruption:

If competition impacted by system failure or force majeure, ARC may re-run using existing entries or transfer entries to equivalent future competition.

5.8 Competition-Specific Terms:

  • Each competition has separate terms and conditions
  • Review competition-specific terms in addition to these general terms

5.9 Technical Failures and Notification Delays:

ARC is not liable for delays or failures in sending notifications, communications, or promotional messages due to technical issues, system failures, or third-party service provider disruptions. Reasonable efforts will be made to rectify issues and communicate with affected members. Members should contact hello@australianrewardsclub.com.au for assistance.

5.10 Entry Restoration for Re-activated Memberships:

If a Member Package subscription is suspended due to payment failure and reactivated within 90 days:

  • Member entries during suspension may be restored at ARC’s discretion
  • Subject to payment verification and account standing
  • Requests for restoration must be made within 7 days of reactivation
  • Applies only to standard monthly member entries (not promotional)
  • One-Time Package entries are not eligible for restoration
  • ARC may decline restoration in cases of repeated payment failure, fraud, or abuse

6. Cancellation and Termination

Member Package Cancellation by You: Cancel anytime via account settings. Takes effect end of billing period. No refunds. Entries for current draw remain valid.

Termination by ARC: ARC may terminate for breach, fraud, or non-payment. Immediate termination for serious breach. Access disabled upon termination. No refunds except as required by law.

7. Intellectual Property

  • All content owned or licensed by ARC
  • Personal, non-commercial use only
  • No reproduction or modification without permission
  • Submitted content grants ARC royalty-free license for promotional use

8. Acceptable Use

  • No unlawful use or system tampering
  • No automated access or entry manipulation
  • No multiple accounts to bypass limits
  • No fraud or interference
  • Notify ARC of unauthorized access

9. Privacy

Personal data handled per Privacy Act 1988 (Cth). Full policy at www.australianrewardsclub.com.au. For access, correction, or deletion requests, email hello@australianrewardsclub.com.au.

10. Third-Party Links and Suppliers

ARC not responsible for third-party websites or suppliers except where liability cannot be excluded under Australian Consumer Law.

11. Disclaimers and Liability

Services provided "as is " without warranties. ARC not liable for indirect, incidental, or consequential damages, except where liability cannot be excluded by law.

Australian Consumer Law: Nothing in these terms limits, excludes, or modifies consumer guarantees, rights, or remedies under Competition and Consumer Act 2010 (Cth) or Australian Consumer Law that cannot be lawfully excluded.

Maximum Liability: ARC's total liability limited to amount paid by you in preceding 12 months, except where prohibited by law.

12. Responsible Participation

Competitions involve chance. Only spend what you can afford. Contact Gambling Help 1800 858 858 or hello@australianrewardsclub.com.au for self-exclusion.

13. Tax

Winners solely responsible for any tax obligations. Seek independent tax advice.

14. Force Majeure

ARC not liable for failure due to events beyond reasonable control (natural disasters, pandemic, government restrictions, system failures, third-party service failures, telecommunications or internet disruptions, etc.).

15. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of Australia

Any disputes arising out of or relating to these Terms will be resolved through binding arbitration in accordance with the rules of the Australian Commercial Arbitration Centre

16. Amendments

ARC may amend these Terms at any time. Continued use after posting constitutes acceptance.

17. Acknowledgment

By purchasing or using ARC services, you confirm:

  • You have read and agree to these terms
  • You meet eligibility requirements
  • You understand Major Giveaway One-Time Packages and Mini Draw One-Time Packages are competition-specific and separate
  • You understand Member Package entries apply to both Major Giveaway and Mini Draw competitions
  • You are responsible for maintaining accurate contact details

For questions: hello@australianrewardsclub.com.au